Seller is shady. Shipped my order only after 16 days of contacting them multiple times and threatening to contact my bank. Answered my messages a few times then just stopped. Their responses back didnt even make sense. Beware!! Buy your jewlery somewhere else. The quality is not even that great! I am highly disappointed with the whole transaction!
Every piece in our shop is individually handmade and made to order, which is clearly stated in our shop processing times. Your order was crafted and shipped within a timely manner, and tracking confirms it was successfully delivered. It is unfortunate that you are leaving a misleading review. We take great pride in our craftsmanship and stand by the quality of our work. Regards
beware - the heading says Sterling silver but item received is not marked 925 and appears not to be sterling silver. Email sent to company with no response. This description is deceptive,
Thank you for bringing this to our attention, and we sincerely apologize for any confusion or frustration regarding your order and response time!
To accommodate a wider range of preferences and budgets for all our customers, we offer our designs in different base materialsāincluding solid 925 Sterling Silver as well as brass options. We always strive to make these details as clear as possible on each listing.
If you received a piece that does not match what you selected, or if your message was somehow missed in our inbox, we truly want to make it right for you right away. Please reach out to us directly at SilverGoldandRose or send us a message with your order number so our team can resolve this immediately.
We deeply value your trust and appreciate your feedback!
I was looking for a little gift for all the women in my life. My wife died and left a void in my life and all 10 of the women that these will be gifted to. The dragon fly has always held a special place and meaning to me. I just received them and they are perfect. Thank you
Hi Gerry, thank you so much for sharing your heartfelt story. We're truly touched that the dragonfly brooch can hold such special meaning for you and the women in your life. Wishing you all the best.
I like the unique look of these earrings.
Hi Vicki, we're so glad you love the unique style of these earrings! Thanks for your kind words and for choosing our shop.
Gorgeous reminder of my own mortality
Thank you so much for your review! We love that this piece holds such a deep, personal meaning for you. Itās an honor to craft jewelry that serves as a beautiful daily reminder. āØ
